The Perfect Time for Windscreen Repairs – COVID-19 Shutdown

The COVID-19 crisis has caused a lot of disruption and concern around Australia and the world. Emergency Windscreens would like to assure our customers we are open for business and here to support you. Our team have implemented additional, precautionary, measures in line with advice from the Australian Government. We want to keep our customers, employees and communities safe during this crisis.

With much of Australia now working from home, many cars are sitting idle in driveways. If you have an existing chip or crack in your windscreen, now is the perfect time to get these repairs done!

covid 19 windscreen repair at home


Social Distancing and Windscreen Repairs

Social distancing is more important than ever, to flatten the trajectory of infection. We can perform our mobile repair services with minimal social interaction. Emergency Windscreen repair service has always operated with convenience in mind. While you work at home or in the office, our technicians can focus on your much needed repairs. We get you back on the road, sooner. Whether you’re in a driveway or a car park, our team can get your repairs done.

This practice hasn’t changed, with our technicians able to visit your home to make mobile windscreen repairs. Our team carries out your repairs with hygiene and social distancing in mind, to keep you and your family safe. This means minimal contact between you and your technician. If you or our team requires contact, our team will be ensuring they wash their hands and use sanitiser.

We are constantly monitoring the health and well being of our employees to help prevent virus transmission. In order to comply with social distancing guidelines, we’re encouraging clients and technicians to avoid contact as much as possible. When you or our team require contact, we ask you to remain 2 metres. This may include prepaying or paying via card or over the phone, rather than using cash or a cheque.

have your windscreen repair technicians been trained

Why Repair Your Windscreen Now?

With travel rates dropping due to government shutdowns and more Australians working from home, there is no better time than now for windscreen repairs. While, in general, drive-away time is between 1-2 hours after your repair or replacement, it’s best to leave your windscreen to cure for 24 hours. And with cars sitting idle in general, your windscreen will have plenty of time to cure.

As we all know, a chip can turn into a crack at any time. And the last thing you need is a nasty crack to appear in an emergency. Take advantage of the down time and ensure your car is safe for you and your family when you need it.

Is Your Car Up to Australian Safety Standards?

With fewer cars on the road and more police enforcing shutdown laws and precautions, you are more likely than ever to get caught out. If they consider your your windscreen unsafe, you could face fines of over $400.

It’s illegal to drive with a cracked, smashed or damaged windscreen, depending on where the crack is and how severe and/or deep the crack is. Australian police can stop you for having a defective windscreen as it potentially obscures your vision. It’s also an incredible safety issue.

In Victoria it’s illegal to have a crack or cracks in the windscreen that impedes a driver’s vision. Cracks that penetrate more than one layer of glass are also illegal. Further, discoloured glass, badly scratched, fractured or chipped glass is also illegal.

covid 19 windscreen chip repair

Drivers with windscreens with an area wiped by windscreen wipers to an extent that can’t be driven safely, or laminate with a crack that penetrate more than a single layer of glass can also be illegal.

Furthermore, one or more bullseye cracks over 16mm in diameter in an area wiped by windscreen wipers and/or one or more hairline cracks over 150mm in an area wiped by windscreen wipers are also illegal.

Finally, bullseye cracks or hairline cracks under these sizes can also still be illegal if the police determine they make the car dangerous to drive. For further reading on windscreen safety in Victoria, visit VicRoads Roadworthiness Requirements.

As the COVID-19 crisis continues to evolve and change, the health and safety of our community is paramount. Emergency Windscreens is placing the highest priority on protecting our clients and staff. We want to keep you safe on the road and in your homes during this time, which is why we will continue to look to the Australian Government for guidance. Our team would like to ensure we’re proactive in minimising the risk of spreading COVID-19.

If you have a chip or crack you have been putting off repairing, contact the team at Emergency Windscreens today to book your at-home repair during the COVID-19 shutdown!